Terms & Conditions

Privacy

Growing Potential NZ Ltd take your privacy seriously and respect the privacy of any information you provide on this website. Growing Potential NZ Ltd will not rent, sell, share or give personal information about you to other people and/or other companies. However, Growing Potential NZ Ltd may release your data if this is required by a legal process or to establish or exercise our legal rights.

If Growing Potential NZ Ltd discovers fraudulent use of any credit card and/or personal information, that information, that has been supplied, may/will be supplied to New Zealand Police and may/will be used in any consequent fraud investigation.

 

This website is operated by Growing Potential NZ Ltd. By using or accessing the Growing Potential website and/or placing an order you agree to be legally bound by terms & conditions as listed below.

 

SITE SECURITY

Payment Security is managed through Paypal for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.

ORDER CONFIRMATION

You the customer accept that once you have placed an order and received an order confirmation, that order confirmation being either computer or manually generated, that the product on that confirmation cannot be reduced/altered and/or cancelled unless agreed by Growing Potential NZ Ltd and payment of all monies/amounts as shown on the order confirmation is/are due as per payment terms below and must be paid within those payment terms and/or the payment terms as shown on the confirmation. If reductions/alterations and/or cancellations are made/accepted it is at the discretion of Growing Potential NZ Ltd and you accept that if costs are incurred by Growing Potential NZ Ltd as a result of the reductions/alterations and/or cancellations that those costs will be on charged by Growing Potential NZ Ltd to you and payment is to be made immediately. All alteration and/or cancellation requests, if any, must be made in writing and forwarded to [email protected] within 1 working day of the date of the order confirmation.

PRODUCT SPECIFICATIONS

 Growing Potential NZ Ltd reserves the right to amend the specifications of any product featured on this site at any time disregarding the fact that any orders may have been already placed and/or confirmed at the time of that specification amendment. All specifications as shown are that as is believed to be correct at the time when loaded on to this site and you accept that Growing Potential NZ Ltd cannot be held responsible for any incorrect specifications that may be shown. 

Growing Potential NZ Ltd reserves the right to change specifications, colours and materials shown in this website or to withdraw products without prior notice at any time disregarding the fact that any orders may have been already placed and/or confirmed at the time of that specification amendment.

At all times Growing Potential NZ Ltd will endeavour to ensure that all specifications are correct and true but will accept no responsibility if they are not.  Some products may differ slightly to the image used on this site.

PRODUCT WARRANTIES

At all times Growing Potential NZ Ltd will ensure that all product/products listed and/or shown on this site will have a manufacturer's warranty/warranties. Different products may/will be covered by different warranty time periods depending on the type of product and/or the manufacturing company/supplier. A manufacturer's warranty does not cover damage caused by abuse or incorrect use of a product. A manufacturer's warranty does not cover damage to product that may be incurred during delivery transportation.

A manufacturer's warranty covers against faulty parts and/or workmanship.

PRODUCT AVAILABILITY

Product and price shown on this website is for supply in New Zealand only.

International customers that wish to pursue an inquiry to supply of products as shown on this website are to make inquiry by email to [email protected]

If an international customer does not make this inquiry and makes an order and payment by credit card without the written consent of Growing Potential NZ Ltd, Growing Potential NZ Ltd will not supply the product and will credit back to that customer’s credit card the amount of payment made less the percentage as may have been taken by Growing Potential NZ Ltd’s bankers and less a management fee. The credit will be at the current conversion rate at that time and Growing Potential NZ Ltd accepts no loss of monies that the international customer may incur. The international customer also accepts that they have no claim on Growing Potential NZ Ltd for recovery of any debt or additional costs that they may incur as a result of any transaction that has been incurred as a result of the use of this website without the written consent of Growing Potential NZ Ltd.

Growing Potential NZ Ltd reserves the right to limit and/or if necessary not supply product to any customer that has not made payment for the product as per the terms of our payment section. Orders cannot be reduced or altered in any way once they have been confirmed.

Items for sale in this website are subject to stock availability. Growing Potential NZ Ltd will always endeavour to supply your order in its entirety and as quickly as possible, there may be times that we may not be able to do so. In such cases you will be advised as soon as possible.

Samples are supplied only after consultation and are/is subject to volume requirements and acceptance of a quotation subject to sample approval. Samples are provided no charge if an order is placed as a result of quotation acceptance. If no order is placed Growing Potential NZ Ltd reserves the right to charge freight content costs for both the delivery and collection of the sample/samples and payment is expected immediately to Growing Potential NZ Ltd and is/are subject to the same terms and conditions as that of a purchase of a product as listed on this site. If samples are collected and returned damaged the cost of repair and/or replacement will be charged to the person/company that had had the samples and payment is expected immediately and is/are subject to the same terms and conditions as that of a purchase of a product as listed on this site. If samples are lost, stolen and/or damaged while in the care of the customer  and/or prospective customer Growing Potential NZ Ltd reserves the right to charge the full replacement cost of the samples and/or any freight charges relative to the delivery of those samples to the customer and/or prospective customer and payment is expected immediately to Growing Potential NZ Ltd and is/are subject to the same terms and conditions as that of a purchase of a product as listed  on this site.

DELIVERY

Growing Potential NZ Ltd will always endeavour to deliver your order promptly.  Product as shown "In Stock" will be delivered within 5 working days of order placement/payment.  Product as shown "Pre - Order" will be delivered within a manufacturing schedule time frame.  In most cases "Pre - Order" products should be delivered within 15 working days of order placement/payment.  Growing Potential NZ Ltd reserves the right to amend the delivery time frame and if necessary increase this time frame if major delays are incurred by way of manufacturer supply or by way of adverse freight issues/conditions that develop outside of Growing Potential NZ Ltd's control.

On order placement you accept that delivery date order confirmation are indiciative only and that Growing Potential NZ Ltd reserves the right to amend the delivery time frame and if necessary increase this time frame if major delays are incurred by way of manufacturer supply or by way of adverse freight issues/conditions that develop outside of Growing Potential NZ Ltd's control. Additionally you accept that any inconvenience and/or costs and/or contract penalties that may/could/would be incurred by you are your costs alone and that you have no right of recourse to charge/request payment of those costs and/or any other costs incurred as a result of delivery delays to Growing Potential NZ Ltd.

Freight charges will depend on the destination, weight and volume of the order.  Any orders that are placed on and/or during public holidays will be processed on the first working day after that public holiday and/or weekend.  Growing Potential NZ Ltd closes for annual holidays from 20 December for a period of two weeks and any orders that are placed during that annual closure period will be processed on the first working day after that closure.  Any orders placed during that period that have/are paid for by credit card the credit card process will still proceed on that day or the following business day of order placement.

You the customer accept that you will make yourself and your delivery premises readily available during normal business hours so as to ensure a smooth delivery.  Delays caused to delivery vehicles and drivers as a result of improper entry availability and/or details that incur costs will be recharged accordingly.  Additionally you acknowledge that you will inspect all delivered products before signing as received in good condition.  Product that may be received due to transport freight damage will be repaired or replaced subject to discussions and conclusions of point of damage.  If recipient signs for products as received in good condition they have voided the opportunity to claim for any transport damages.  All claims, if any, must be made in writing and forwarded to [email protected].

PRICING

All prices are shown in New Zealand dollars include GST.

Prices are subject to change without any prior notice. The amount you will pay will be based on the current prices displayed on this website at the time you submit your online order and/or the price as has been quoted to you and is still current within the terms of the date of that quote. If a quoted price has been found to be incorrect and amended from an original quoted price the price for that product will be the amended price. All quotations are for a 5 day period from the date of the quotation. Some may have an extended 30 day period.  All quotation pricing is based on an order confirmation within the number of days as stated from the date of that quotation and after that time Growing Potential NZ Ltd reserves the right to review that quotation and all prices contained within.

PAYMENT TERMS

All product supplied by Growing Potential NZ Ltd remains the exclusive property of Growing Potential NZ Ltd until full payment as charged by Growing Potential NZ Ltd has been received.

Growing Potential NZ Ltd only accepts Visa or MasterCard credit card payments and/or direct credit payment into Growing Potential NZ Ltd's bank account.  No cheque payments and/or other forms of payment are accepted without prior agreement.

You accept that on order placement you have accepted that payment must be made immediately by credit card or within seven (7) days if payment is being made by way of direct credit. You accept that if payment is not made within our payment terms then you are liable for additional costs to Growing Potential NZ Ltd as per (a)(b)(c) as listed below.

All orders where payments are made by credit card will be accepted on the condition that the credit card used is being used by the legitimate owner of that credit card. If Growing Potential NZ Ltd discovers fraudulent use of any credit card, New Zealand Police involvement and fraud investigation will be enforced with recovery of all costs for the supply of product and/or recovery of the product and/or all costs with regard to legal and interest and any other costs associated with the recovery of these costs will be sought by due process from the person who placed the order of the original product.

All orders where payment is to be made by direct credit, payment shall be considered due and will fall due for payment as soon as goods are ordered. Should payment in full not be made to Growing Potential NZ Ltd within seven days after that due date or within the Growing Potential NZ Ltd pre approved extended time frame that will be allowed from time to time for large volume orders, then:

(a) the contracting party shall pay interest on all amounts outstanding at a rate which is 5% above the rate charged over the relevant period by Growing Potential NZ Ltd’s bankers on primary level overdraft advances to Growing Potential NZ Ltd; and

(b) Growing Potential NZ Ltd shall be entitled to sue forthwith for the recovery of all outstanding monies and interest thereon; and

(c) any costs incurred by Growing Potential NZ Ltd in connection with recovery action taken in respect of outstanding money interest and other charges shall be payable by the contracting party on demand.

Growing Potential NZ Ltd reserves the right to ask for an advanced payment/deposit to be made by all/or any new customer and/or returning customer that has been allowed extended credit terms and/or where the order is of a substantial dollar value. The substantial dollar value is as determined solely by Growing Potential NZ Ltd and is non negotiable.

Products that have been quoted as special manufacture off shore of New Zealand are subject to a payment/deposit at the time of order confirmation of not less than 50% of the value of the total order value including GST with the balance being made at time of manufacturing completion and before time of shipment from foreign port. Growing Potential NZ Ltd reserves the right to increase the amount of the deposit and/or ask for full payment at time of order placement if the product order is specific to your requirements.

RETURNS & REFUNDS

Faulty goods will be repaired or replaced at the discretion of Growing Potential NZ Ltd. Product that may be received damaged due to transport freight damage will be repaired or replaced subject to discussion and conclusion of point of damage. If recipient signs for product as received in good condition they have voided the opportunity to claim for any transport damage. All goods are despatched in good condition and carried “at limited carriers risk” (pursuant to the Cartage of Goods Act 1979). No claims will be accepted after two (2) days from the date of delivery. All claims must be made in writing and forwarded to [email protected]

 Any refunds are at the discretion of Growing Potential NZ Ltd and will only be made if Growing Potential NZ Ltd is unable to either repair or replace faulty or damaged product that has been and is accepted by Growing Potential NZ Ltd as a genuine and approved claim. These refunds will be made by direct credit into the verified bank account of the claimant and will be only for the value of the product claimed at the time of the purchase of that same product. No refunds will be made for any freight and/or any other costs, be they interest or legal or any other costs that may have been incurred by the claimant in the process of achieving their refund claim.

Products that have been quoted as "special manufacture off shore of New Zealand" are confirmed as non-returnable. You accept at time of order placement that product manufactured as per your special product requirements and that as being, is outside the standard range of products as carried by Growing Potential NZ Ltd, are non-returnable and no credits and or credit payments will be made by Growing Potential NZ Ltd on these special manufactured and imported products.

If you have any comments or questions regarding this site, please contact Growing Potential NZ Ltd at [email protected]

THESE TERMS AND CONDITIONS HAVE COPYRIGHT © 2016 Growing Potential NZ Ltd

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